Refund policy
Returns
You have 30 days from the date of purchase to request a return. Once 30 days have passed, we are unable to offer a refund or exchange.
To qualify for a return, the item must be in the same condition as when you received it.
Guaranteed Delivery
We ensure safe delivery of your artwork. If your order arrives damaged or does not reach you, you’ll receive a full refund.
Return Requirements To process a return, we may ask for a receipt or other proof of purchase.
Late or Missing Refunds If you haven’t received your refund, please:
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Check your bank account again
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Contact your credit card company, as it may take time for them to process the refund.
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Contact your bank, since posting times can vary.
If you’ve completed these steps and still haven’t received your refund, please reach out to us at admin@blotterart.com.
Exchanges We replace items only if they are defective or damaged. To request an exchange for the same item, email us at admin@blotterart.com with photographs of the issue so we can assist you.
Shipping Returns To return your product, please email us at admin@blotterart.com Customers are responsible for return shipping costs.
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Delivery times for exchanged or replacement items may vary depending on your location.
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We recommend using a trackable shipping service to ensure your return reaches us.
- We cannot provide returns for custom products.